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Companies Are Betting on a New Form of Conversational Commerce

Startups want to sell to consumers through text messages and chat windows.

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8 Ways Shopping Will Evolve in 2022

It’s a series of small yet (mostly) familiar changes.

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Livestream Shopping Is Poised to Grow Even More in 2022

Experts say it will take a couple years for the U.S. to reach an inflection point.

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‘And Just Like That’ Costume Designers Show Off Thrifted Fashion

A collaboration with ThredUp allows customers to shop from themed closets.

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‘Check Out’ the Commerce Week 2021 Video Gallery

The three-day virtual event featured the Mars Agency, MNTN and VaynerMedia.

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Instagram Shop: How to Watch Live Shopping Videos

Users can be reminded about upcoming events.

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This Chocolatier Is Giving Out Red Velvet Bars to Celebrate Being the Ricardos

The limited-edition chocolate inspired by Lucille Ball comes free with online orders.

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Carolyn Everson Will Leave Instacart at the End of the Year

Her departure comes just four months after joining the delivery platform.

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Community Commerce on TikTok: A New Kind of Shopping Culture

Leaning into the creators who already love your brand to drive purchases.

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GroupM and Zenith Project Ad Spend Will Grow, Led by Digital

Global advertising spend grew double digits this year, according to new forecasts from GroupM and Zenith.

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How Food52 Pioneered a Commerce-First Model That Incorporates Its Audience

By involving its members in the product-creation process, the publisher has built both a loyal consumer base and a distinct array of cookware.

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Sabra CEO Joey Bergstein Talks Ecommerce for Perishable Foods

The leader of the hummus brand on customer retention and combating supply-chain issues.

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‘Tis the Season for Buy Now, Pay Later

Klarna and Afterpay report big gains among holiday shoppers.

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The Future Is Here: Meta’s Benji Shomair, Zox’s Jason Kuipers Talk Social Commerce

The development wheels were in motion long before the pandemic, both agreed.

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Shoppers Spent $100 Million Less on Cyber Monday This Year Than 2020

But early shopping is still projected to drive gains for the season overall.